Ready, Willing and Able: Mark's story

Mark joined Ready, Willing and Able in March 2022, and his determination to find a job only grew as the months went on.   

Mark has a history of supporting charities, including SeeAbility, where he helped us deliver a disability awareness training session to pharmaceutical company Pfizer. He is a talented candidate, but has struggled to find a permanent role with an organisation where he felt he was making a difference.  

Lewis, one of our supported employment coaches, worked with Mark throughout the job seeking process, helping him to apply for 19 different vacancies - a process which included seven interviews. Mark was a hard grafter, taking the skills he learned with Lewis and applying for jobs independently outside the sessions.  

Securing the role  

In December 2022, Mark was invited for an interview at Glass Door Homeless Charity. Lewis spoke with the interviewer beforehand to arrange for a few reasonable adjustments to be made. Although Mark didn’t feel the interview went well, he was soon offered the part-time position of Income Processing Assistant!  

Mark started working at Glass Door just before Christmas. His work involves making sure all donations are efficiently and accurately processed onto the organisation’s database, as well as processing cheques at the local bank.  

Mark’s team at Glass Door have been incredibly supportive during the last four months, working closely with Ready, Willing and Able to make sure Mark can complete the role to the best of his abilities. Mark said:   

"Glass Door made reasonable adjustments for me, such as creating accessible instructions and training videos. I’ve felt accepted, included, and supported, and the whole team has been friendly, kind, and polite."

In addition to his success at Glass Door, Mark has recently joined the Ready, Willing and Able team as a Disability Awareness Trainer, where he will be directly supporting employers to become more inclusive. We wish him all the best and thank him for his contributions to our organisation!