Heather House

Tadley, Hampshire

Lizzie with her physiotherapists

Heather House

We could never have believed how lucky we are for our son to be part of the Heather House family. At long last I can now be a Mum and not a carer. He is happy, stimulated, healthy and loved. What more could we ask for.  A parent of someone we support at Heather House

Heather House is a specialist nursing home for 16 young adults living with severe complex neurological, learning and physical disabilities and life limiting conditions, including juvenile CLN3 (Batten) disease, Rett syndrome, FOXG1 syndrome, Lennox-Gastaut syndrome and Alternating hemiplegia of childhood (AHC).

Heather House has a reputation as a world-leading specialist nursing care home, offering a high-quality service for people with juvenile CLN3 (Batten) disease and other complex conditions.

Heather House provides the one thing families affected by Batten Disease need and that is “they get it”. (Which makes life so much easier in a world where most people have never heard of Batten Disease and don’t.)  A parent of someone we support at Heather House

Our multi-disciplinary service is led by an amazing team of registered learning disability and general nurses, senior support workers and support workers, all working in partnership with our own physiotherapist, as well as physio technicians, GPs, neurologists and other healthcare professionals, including speech and language therapy and wheelchair services.

We work closely with our local hospital in Basingstoke for various appointments and for clinics with the dietician.

This caring approach has been established since 1999, developing our expertise in supporting people with complex health needs, visual impairment, and life-limiting conditions. We want to continue to excel as a specialist provider of quality care and support, ensuring people we support are at the heart of everything we do. Our aim is to support people to make choices for themselves and express their individuality. Personalisation is not a tick box exercise for us. It’s fundamental to how we deliver our care and support every single day of the year.

The team at Heather house

Something that is very important to us as a family is that our daughter is cared for with dignity, respect and in a caring way (with a sprinkle of unicorn magic). We can see that in abundance with everyone that helps support her in the house, physio and the day centre. Heather House provides our daughter with a safe and friendly environment to thrive and live a happy life. We are grateful she has such a special place to call home.  A parent of someone we support at Heather House

We provide each person with the best care and support throughout their journey with us and specialise in providing people with a professional, compassionate, and dignified end of life care, with support from our local GP.

This includes supporting the family throughout this journey as well and ensuring that they are included in all decisions relating to their child’s care and treatment.

An oasis of exceptional care and calm, full of love and people living their lives to the max. They gave our son his life back, they gave us our parent identity back. We will never be able to thank them enough.  A parent of someone we support at Heather House

People we support at Heather House


Heather House is made up of two adjoining bungalows. Each has eight individual bedrooms with en-suite wet rooms and ceiling track hoist facilities.

Both buildings have an open plan lounge and kitchen, and a hydro bath. There are also extensive landscaped gardens. We have two guest suites for families to stay in on site.

Our facilities

We have an activity and resource centre on site providing a varied range of activities, fun and experiences for all the people that live here.

The team in the centre work hard to enable people to maintain their skills, enjoy new experiences and get the most out of each day. We have theatre groups come in and perform, we have a mobile farm come out every year with a variety of animals, we celebrate events like Valentines, Easter, Halloween and Christmas in the centre with parties and other events throughout the year. We have our own winter wonderland in the garden at Christmas, which is very magical.

Our daughter has been at Heather House for eight years. The wonderful nursing and care team provide her with outstanding care specific to her complex needs that gives us complete peace of mind. The day centre provides her with a very comprehensive range of activities appropriate to her needs and complex disabilities giving her the most amazing quality of life and all under one roof.  A parent of someone we support at Heather House

In-house physiotherapy team

The Heather House gym

Heather House has an amazing physiotherapy team who are so passionate and driven in the work that they carry out with all of the people we support. Everyone has an individual programme of physiotherapy based on their needs.

I would say ‘simply the best’. We feel that we couldn’t have found a better place for our daughter to live. The care is excellent, the staff so caring and patient. We couldn’t believe our luck when we found Heather House.  A parent of someone we support at Heather House

The pool at Heather House


Heather House is close to the local shops in Tadley, Hampshire and has two accessible cars to provide access to local towns and leisure facilities. Newbury and Basingstoke are the closest towns.


If you would like more information about being supported by SeeAbility now or in the future, email referrals@seeability.org


Dawn Hawken (RNLD Registered Manager)
01189 817 772

"A number of staff had worked at the service for many years, this provided people with a continuity of care, which was important as people's needs were complex. One relative told us, “My daughter was not expected to have lived for as long as she has, I am 100% convinced the only reason she is still here is because of the amazing care she gets, I cannot speak highly enough about everything."

- CQC report
Gillian and Rebecca at one of our homes

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Gillian and Rebecca at one of our homes