Our specialisms

All individuals predominantly have a visual impairment / sight loss as well as varying levels of learning disabilities with associated additional needs which includes: wheelchair users from various physical disabilities, epilepsy, diabetes, heart issues, depression, anxiety and a mood disorder as well as psychosis, dual sensory loss, kidney disease and management of cancer.

Our service

This is a lively residential home for adults with a range of complex needs. We specialise in supporting people with learning disabilities and/or autism, many of whom have sight loss.

We want to excel as a specialist provider of quality care and support, ensuring the people we support are at the heart of everything we do.

Our aim is to enable them to make choices and express their individuality. Personalisation is not a tick box exercise for us but is fundamental to how we deliver our mission every single day of the year.

Our Specialist Services Team work closely with people, providing PBS support and vision rehabilitation to help them maintain and develop skills. We have speech and language therapists who support people with communication difficulties and the team also provides assistive technology and accessible information.

Whenever I visit The Willows I always find the atmosphere and the staff very welcoming. My client's life has improved dramatically since being a resident there. [They] now [have] quality of life. A social care professional

Our facilities and accommodation

All those supported at The Willows benefit from having access to The Millennium CentreThe adjacent activity centre offers a wide range of activities from Monday to Friday, including arts and crafts and music and cookery lessons.

The Willows has eight individual fully accessible bedrooms with en-suite wet rooms and on call alarms, and an additional shared separate bathroom. There is a fully accessible large communal kitchen and dining room, and a communal lounge and TV room. There is also an enclosed garden with a patio area.

Location and referrals

The Willows has good access to the town centre, local clubs and rail links.

If you would like more information about being supported by SeeAbility now or in the future email: Email address [email protected]

Download Download our Willows leaflet and our Download Transitions leaflet, about choosing the right support for life after school, college or the family home.


Jane Burse (Registered Manager) 
Phone number 01372 383286
Email address [email protected]
Email address [email protected]