Danny’s story

Danny smiles at the camera, proudly showing his best suitDanny has always wanted to get the most out of life, but it hasn’t been an easy journey. When he first moved into Fiennes House, he’d been struggling through a difficult period with his mental health. Over the previous 10 months, he’d had five placements break down, as support teams struggled to understand or engage with his frustrations. One placement asked him to leave after just 24 hours.

But the Fiennes House team took a different approach, focusing on understanding and recognising his frustrations. Sarah, the Fiennes House manager, says:

We treated him like the adult he is, and that changed his life. 

Now that Danny feels more confident and even has a paid job, we’re now looking at supporting him to move out and become even more independent. He’ll have his own place, but still have access to our support. It’s a huge step forward for Danny, and one of his biggest dreams. We’re so excited to share it with him.

Our support

All our work is underpinned by the recognition that every person we support has their own individual needs, wants and desires. When supporting someone to transition into a new home, we place paramount importance on getting to know them as well as we can before the moving day. Our aim is to enable people to make choices and express their individuality. Personalisation is not a tick box exercise for us, but is fundamental to how we work every single day of the year.

Quote from Julia, mum of Carolyn, who we support at Fiennes House - "I am so lucky that Carolyn is in your care, sheOur specialist support team work closely with people we support to help them maintain and develop skills, and be more independent. Our speech and language therapists support people with communication difficulties and provide assistive technology and accessible information. Our PBS leads develop PBS plans that is specific to each person. By making small changes to the physical environment or the way support is offered, we can help people take more control of their lives.

Our team of trained vision rehabilitation workers teach people with sight loss how to do everyday tasks. They provide the support and knowledge needed for people to maintain and develop their independence, as well as participate in their community and home life.

Staff we spoke with demonstrated a person centred approach to care. They understood the needs of the people they supported. They were able to tell us how people preferred to be cared for and were able to tell us people's different non-verbal communications that they used to express if they wanted something or if they were happy or distressed. CQC report

About Fiennes House

Fiennes House is an accessible purpose-built residential home in Wellington, Somerset, for adults with learning disabilities, complex needs, autism and behaviour that may challenge. Everyone benefits from having access to a large sensory room with equipment to stimulate their senses using lights, sounds, music, and touch. This includes a heated waterbed and materials to help people enjoy different sensory experiences.

The accommodation at Fiennes House is arranged across two separate living areas and comprises of single bedrooms, all with en-suites and emergency call systems, plus additional assisted bathrooms. There are two fully accessible communal kitchens, each with adjoining dining areas and two spacious shared lounges. A large conservatory is used for a range of activities and is fitted with a specialist swing, and there is also a large patio and sensory garden.

Fiennes House is close to Wellington town centre and its amenities, which include several shops, farmers’ market, museum and leisure centre.


If you would like more information about being supported by SeeAbility now or in the future, email [email protected]

Download our Fiennes House leaflet and our Transitions leaflet, about choosing the right support for life after school, college or the family home.


Sarah Pratt (Registered Manager)
01823 661 529
[email protected]
[email protected]

We currently have an available room at Fiennes House. For more information, please contact [email protected]