The team at SeeAbility’s Fairways residential care home in Fleet, Hampshire is celebrating today after being rated Outstanding by the Care Quality Commission (CQC) for the quality of care they provide for seven adults with sight loss and multiple disabilities. This follows the CQC’s inspection in July.

Pat Batterham has been the Registered Manager of Fairways for the past nine years and has worked at the service since 2006, she says:

To be given the accolade of being an outstanding service is an honour. It is a testament to the brilliant team at Fairways and their commitment to provide a service day in day out that meets the needs and wishes of the people we support. 

The inspectors found the staff at SeeAbility Fairways to be caring and compassionate and people were being provided with safe, responsive, effective and well-led care. The report on SeeAbility Fairways highlights innovative and creative practice used by staff and a clear commitment by managers to continually improve. All of the people inspectors spoke with were highly complementary about the care and treatment they received and there was a very positive atmosphere within the home.

David Scott-Ralphs, SeeAbility Chief Executive said:

It is extremely difficult to achieve an outstanding CQC report. Everyone at SeeAbility works hard to enable the individuals we support to enjoy fulfilling lives with as much independence as possible. For Pat and the whole team at Fairways to be recognised by CQC is fantastic.